Terms of Service

Terms of Service

Welcome to EELHOE Natural Beauty. These Terms of Service govern your access to and use of our website and services operated by (look Imprint), trading as EELHOE Natural Beauty. By using our website, you agree to be bound by these terms.


Account Registration

Certain features may require account creation. You agree to provide accurate and complete information and to keep your login details secure. You are responsible for all activity conducted through your account.


Product Information & Fulfillment

We strive to display accurate product descriptions, pricing, and availability. However, errors may occasionally occur, and we reserve the right to correct any inaccuracies at any time.

Our products are fulfilled through international warehouses and trusted third-party logistics partners. Orders are shipped from the location where inventory is currently available to ensure efficient delivery. Availability and shipping origin may vary without prior notice.

We reserve the right to modify or discontinue any product or service at any time.


Pricing & Payments

All prices are shown in the currency displayed on our website and may change without notice. By placing an order, you authorize us to charge your selected payment method for the full purchase amount.

Customers are responsible for providing valid and current payment information.


Shipping & Delivery

We aim to process orders promptly. Shipping times typically range between 7–10 business days, depending on destination and availability.

Because orders may ship from international locations, delivery estimates are approximate and not guaranteed. EELHOE Natural Beauty is not responsible for delays caused by carriers, customs processing, or other factors outside our control.


Returns & Refunds

Please refer to our Return Policy for complete details regarding returns and refunds. Approved refunds are issued to the original payment method.

Return shipping costs are the responsibility of the customer, and returns are sent to Germany.


Intellectual Property

All content on this website, including text, images, branding, logos, graphics, and trademarks, is the exclusive property of EELHOE Natural Beauty and protected by applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.


Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of data as described therein.


Limitation of Liability

EELHOE Natural Beauty and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services.


Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Germany. Any disputes shall be subject to the exclusive jurisdiction of German courts.


Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon posting to our website. Continued use constitutes acceptance of the updated terms.


Contact

For questions regarding these Terms, please contact:

📧 info@eelhoe-hair.store