Shipping Policy
Shipping Policy
At EELHOE Natural Beauty, we aim to deliver your order as quickly and smoothly as possible.
Order Processing
Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
Please note that processing times may vary during peak periods.
Shipping Destinations
We offer worldwide shipping.
Orders are fulfilled from our international warehouse network depending on product availability. Your package will be shipped from the location where your item is currently in stock to help ensure efficient delivery.
Delivery Times
Estimated delivery time is generally 7–10 business days, depending on your location and fulfillment center.
Because shipments may originate internationally, delivery times are approximate and not guaranteed. Customs processing or carrier delays may occasionally extend delivery time.
Shipping Costs
Shipping fees (if applicable) are calculated at checkout based on your location.
Customers are responsible for any customs duties, import taxes, or additional fees imposed by their local authorities.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
Lost or Delayed Packages
EELHOE Natural Beauty is not responsible for delays caused by shipping carriers, customs clearance, or circumstances beyond our control.
If your package appears delayed or lost, please contact us at info@eelhoe-hair.store, and we will assist you in locating your shipment.
Incorrect Address
Please ensure your shipping address is accurate at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Contact
For any shipping-related questions, reach out to: